When the point of contact between the product and the people becomes a point of friction, then the industrial designer has failed.
Designing For People, Henry Dreyfuss, Simon and Schuster, New York, 1955
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Copyright William Glad 1987 - 2023
When I was a systems integrator a long time ago I thought I'd publish a desk calendar with a new project management aphorism for every day of the year. But it turned out I only knew 148 things worth saying about project management. A friend suggested I fill in the blanks with recipes and jokes. That was before we knew about cat and dog photos. Does anyone even know what a desk calendar is anymore?
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